Privacy Policy

At Medicines Nepal, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By accessing our website and using our services, you consent to the practices described below.

We may collect certain personal information, including but not limited to your name, address, contact details, and payment information. This information is collected when you register on our website, place an order, or interact with our services. Rest assured, we only collect the necessary information required to fulfil your orders and provide a personalized experience.

We utilize your personal information to process your orders, facilitate delivery, provide customer support, and enhance your overall experience. We may also use your information to send you important updates, promotional offers, and newsletters, but only if you have explicitly consented to receiving such communications. You have the option to opt out of these communications at any time.

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We utilize industry-standard encryption protocols, secure servers, and take reasonable precautions to ensure the confidentiality and integrity of your data.

We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as shipping partners and payment processors. These third parties are bound by strict confidentiality agreements and are authorized to use your information solely for the purpose of providing the requested services.

We comply with all applicable laws and regulations regarding the protection of personal information. In the event of a lawful request or legal obligation, we may disclose your personal information to relevant authorities.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse trends, and gather information about user preferences. You have the option to disable cookies through your browser settings; however, this may limit certain functionalities of our website.

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies before providing any personal information.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact our customer support team. We are dedicated to addressing your inquiries and ensuring your privacy is protected.

*Last updated: 13-06-2023